The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. JS Axis Resources will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.
JS Axis Resources takes great pride in offering a safe and secure online shopping experience.
All items are throughly inspected before delivery.
We guarantee you the highest security standards.
In the event that items are returned to us by courier services as a result of incorrect address, unclaimed items or any other reasons, we will contact the customer to arrange for re-delivery. However, the additional shipping charges will be imposed on the customer.
****Please take note that color in the product photo may vary from actual product due to angle and other circumstances. Color and size is NOT the reason of returning products.
Please return your purchase to the following address: JS Axis Resources (Ms Sharon Chin)
17-G-23, Serina Bay,
Hilir Sungai Pinang,
11600 Jelutong, Penang
Please contact us at email@example.com or 011-35679619 (Jess) / 011-35679612 (Sharon) if you have any questions or doubts.